Keymander 2 giving can't sync with ps4 notification

Hi same person still having the same issues as last time it doesn't wanna let me even connect to the keymander 2 on my phone I've used 3 different devices and I still get the same error and I find away to get around it to get to the update soft ware part it gets passed the led module update but stays at device ic update Im starting to get frustrated as theres no video or form help of how to fix this if someone could respond asap thank you