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Device: KeyMander 2

Sensitivity issues.

no matter what game I’m playing, I have to pretty much max out the sliders just to hit a full 360. I follow in the game settings listed, set DPI in software and on my PC to max(16K) I use the Logitech G502 HERO. I’m not sure what the issue is, but for some reason, I just can’t turn well. It’s not like I’m hitting the turn cap set.. like it’s just going super slow. I noticed this in both Overwatch and Apex. My settings have to be maxed to even be able to do a full 360. That in game, in the app and max turn speed on top of that. I’m sure it’s a user error somewhere.. was just wondering if anyone could maybe lend me a hand with adjusting the issue.

10/13/2020 12:30 PM

Please send us a sharing code for your profile so we can check it out.

10/13/2020 1:40 PM

Reply to:

Please send us a sharing code for your profile so we can check it out.

How exactly do I do that? Sorry for the inconvenience. Just never got around to figuring that out

10/13/2020 1:56 PM

Reply to:

Please send us a sharing code for your profile so we can check it out.

Disregard. The firs code is 506561 this is apex.


Overwatch is : 415708


thank you for helping me. I’m sure it’s a user error of some sort.

10/13/2020 2:01 PM

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Please send us a sharing code for your profile so we can check it out.

Sorry to bother you but what is the recommended polling rate? Mine is set to 500. I didn’t know if that could have something to do with it.

10/14/2020 10:48 AM

Reply to:

Sorry to bother you but what is the recommended polling rate? Mine is set to 500. I didn’t know if that could have something to do with it.

I think default polling is set to 1,000.

10/15/2020 3:37 PM

Reply to:

Sorry to bother you but what is the recommended polling rate? Mine is set to 500. I didn’t know if that could have something to do with it.

What mouse are you using? We recommend 1000Hz for most mice.

10/16/2020 2:51 PM

G502 Hero.

10/18/2020 7:18 AM

Reply to:

What mouse are you using? We recommend 1000Hz for most mice.

It was definitely the polling rate. It was set to 500 and is perfect now. Sorry for the inconvenience!

10/19/2020 8:34 AM

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