x
x

Add a comment

Device: KeyMander 2

Blackshark V2 headset mic not working with series s/x

I bought the blackshark because it's the highest rated. The sound quality is too notch. Unfortunately, my microphone doesn't seem to be working. I'm using the app, and can clearly see that the microphone function is turned on. Am I missing something?

02/02/2022 2:02 PM

If anyone comes across this issue, I fixed it by completely shutting off my console and turning it back on.

03/09/2022 9:19 AM

Reply to:

If anyone comes across this issue, I fixed it by completely shutting off my console and turning it back on.

We've noticed a recent issue with Xbox One and Xbox Series X where the microphone stops working after switching between certain games. Here's the solution:

  1. Press the Xbox button
  2. Go to Profile & System
  3. Select Power
  4. Turn off Controller
  5. Unplug the controller from the K2 and wait a few seconds
  6. Reconnect the controller and wait for it to turn on automatically
  7. Mic function should be restored in about 10 seconds


It seems to happen when switching between certain games so if you experience this, please let us know what game you were playing when it stopped working.

03/09/2022 10:01 AM

Add a comment

Welcome,