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Troubleshooting - Post Questions Here!

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Ayuda

el juego que quiero jugar es raimbow six, ya actualice todo y descargue lo que tenia que descargar, pero solo no me deja moverme en el juego y simplemente no se que hacer

J updated on 12/28/2022 4:02 PM

J on 12/28/2022

comment count 1

1013

Device: KeyMander 2

Mouse not working

I just got this so I can start playing with keyboard and mouse but my mouse won’t work for some reason. My keyboard does and everything I have is wired.

J updated on 12/27/2022 8:57 AM

J on 12/27/2022

comment count 1

994

Device: KeyMander 2

Mic not working

i can hear audio out of my mic but I cannot actually talk my microphone setting is F9 and even while it’s on it’s still not working

liluzi11 updated on 12/26/2022 1:46 PM

liluzi11 on 12/26/2022

comment count 0

965

Device: KeyMander 2

Keyboard and mouse not connecting

My keyboard and mouse combo is not wanting to connect I have it plugged in correctly as far as I know but nothing is working. Need help

J updated on 12/19/2022 11:55 AM

J on 12/19/2022

comment count 8

1049

Device: KeyMander 2

Does the keymander work with a type C Xbox one port

My controller won't work I tried several kinds and nothing is working at the moment

J updated on 12/19/2022 8:09 AM

J on 12/19/2022

comment count 2

1017

Device: KeyMander 2

Corsair K65 RGB MINI cannot work with KeyMander 2 3Play (Console : PS4)

Hi there,I am having a problem with using Corsair K65 RGB MINI with KeyMander 2 3Play.KeyMander 2 3Play won't detect my Corsair K65 RGB MINI after connecting the USB cable to the keyboard port.KeyMander 2 3Play's Power port connected to (...)

Qoqex updated on 12/17/2022 8:57 PM

Qoqex on 12/17/2022

comment count 10

2394

Device: KeyMander 2 3Play

Keyboard won’t work

Ive done everything right in the setup the only issue I have is the keyboard not working my mouse works completely fine and the keyboard is the same company and everything Just the keyboard won’t work I even plugged in (...)

J updated on 12/12/2022 9:04 AM

J on 12/12/2022

comment count 2

1033

Device: KeyMander 2

Not working at all on Xbox Series X

Hello, Just got a Keymander 2 to play Overwatch 2 on Xbox series X, Controller: Xbox series X controllerMouse: Razer Naga trinityKeyboard: Razer Tartarus V2Connected to powerIt recognise mouse and keyboard through app K2 but then when I'm in game (...)

J updated on 12/07/2022 2:34 PM

J on 12/07/2022

comment count 6

1370

Device: KeyMander 2

New KeyMander 2 - Doesn't get past "Finding Device" in Phone App

Hello, I have recently purchased this device and cannot get past the "Finding Device" portion of the app when attempting to connect it do my phone. When I press the first button on the KeyMander, it will go white as (...)

sr00ge updated on 12/03/2022 8:46 PM

sr00ge on 12/03/2022

comment count 3

1257

Device: KeyMander 2

i can’t use the device at all

i’ve tried everything i saw on here and nothing fixes it, i have the green bar n everything

wobdo updated on 12/03/2022 7:56 PM

wobdo on 12/03/2022

comment count 8

1204

Device: KeyMander 2

Keymander won't connect in app

Ever since the update rolled out to select between the keymander 2/3play/mobile, my app will no longer connect to the keymander itself. I've tried reinstalling the app and unplugging the keymander from all power sources with no success. I haven't (...)

sr00ge updated on 12/03/2022 7:49 PM

sr00ge on 12/03/2022

comment count 1

1237

Device: KeyMander 2 3Play

Failed to Sign in

for whatever reason the app won't let me create an account or sign in. I tried on wirelesss and on 5G. I have the latest firmware version for the keymander and latest version from the App Store. I'm on an (...)

J updated on 12/02/2022 3:56 PM

J on 12/02/2022

comment count 4

1175

Device: KeyMander 2

Failed to sign up/sign in

Hi just got my KEYMANDER 2 today and I’m having an issue where I’m trying to download Rainbow Six preset to play it. But to download presets you must be signed in and anytime I try to sign in or (...)

J updated on 12/02/2022 3:55 PM

J on 12/02/2022

comment count 4

1104

Device: KeyMander 2

Nothing works

I have my KEYMANDER connected to my Series S, with an older controller because it’s the only one that will work with the provided cable. When I turn on the Xbox, my mouse lights up but doesn’t work. Nothing else (...)

J updated on 12/01/2022 1:25 PM

J on 12/01/2022

comment count 5

1140

Device: KeyMander 2

I have a problem when I try to register in the application

The problem is when I try to register in the application, after putting all my data to register, it tells me an internet connection error, try it later, I'm sure I'm connected to the internet and I also tried it (...)

J updated on 11/30/2022 8:51 AM

J on 11/30/2022

comment count 1

2525

Device: KeyMander 2

Logitech G915 compatibility

Hello guys!Will Logitech G915 work with KEYMANDER 2 on PS4/PS5?Thank you!

veldrjur updated on 11/20/2022 5:05 AM

veldrjur on 11/20/2022

comment count 0

1138

Device: KeyMander 2

Mouse isn’t smooth always jittery

I play rainbow six siege and was wondering what would be causing whenever I aim down sights I cannot move my mouse cursor smoothly it always jitters with the slightest hair movement

dhamilton updated on 11/17/2022 11:41 AM

dhamilton on 11/17/2022

comment count 1

1198

Device: KeyMander 2

Connection issues

So basically the original controller I was using with the keymander broke, and I had a backup controller but whenever I plug it in, it disconnects from the ps4 so I cant use the headset to hear, but the controller (...)

J updated on 11/16/2022 4:59 PM

J on 11/16/2022

comment count 3

1074

Device: KeyMander 2

Keyboard Mapping

Im trying to map button to different locations and when I do it on my phone it doesn’t change on my keyboard

J updated on 11/14/2022 8:34 AM

J on 11/14/2022

comment count 5

1287

Device: KeyMander 2

My keymander stopped working after I turned off my Xbox

My keymander 2 was working up until I turned off my Xbox and came back to play. Now it makes a hissing sound and doesn’t allow my keyboard or mouse to work but in the app I can still change (...)

J updated on 11/14/2022 8:29 AM

J on 11/14/2022

comment count 6

1200

Device: KeyMander 2

No connection

My keymander2 doesn't want to pair..I tried disconnect and re power on ..still nothing, help

J updated on 11/09/2022 3:38 PM

J on 11/09/2022

comment count 1

1113

Device: KeyMander 2

keyboard not connected

my keyboard wont connect to the keymander

J updated on 11/09/2022 9:08 AM

J on 11/09/2022

comment count 1

1131

Device: KeyMander 2

KEYMANDER 2 not working properly

So I recently bought the KEYMANDER 2 yesterday and I got everything to light up and I can map all the buttons on the app and they work when I tap them but when I go to play or even (...)

J updated on 11/08/2022 3:29 PM

J on 11/08/2022

comment count 10

2315

Device: KeyMander 2

Keyboard

My keyboard and mouse works fine, but when I try to use a different keyboard it doesn’t work and it won’t let me connect to the app until I use my original keyboard

J updated on 11/07/2022 1:19 PM

J on 11/07/2022

comment count 1

1077

Device: KeyMander 2

Can’t flick quick movements (Xbox series x)

So whenever I move the mouse slowly it works fine enough with a little bit of jagged movement but whatever. The real problem is when I try to do a quick movement it won’t pick up on it correctly. I’ll (...)

DoP Punisher updated on 11/06/2022 12:03 AM

DoP Punisher on 11/06/2022

comment count 3

1585

Device: KeyMander 2

No inputs work (please help) - PS4

None of my keyboard or mouse inputs work (The F8 F9 and those hot keys work) the KEYMANDER is plugged in all correctly I have the extra power source I have everything set up. It doesn’t detect an issue and (...)

J updated on 10/31/2022 9:58 AM

J on 10/31/2022

comment count 4

1212

Device: KeyMander 2

Hyperx quad cast doesn't work?

I recently bought the key Mander 2 and I tried using my hyper x quad cast using a microphone Splitter and power limiter. I even used external power with the extra port, but it just makes a loud ringing noise, (...)

Avoilaa updated on 10/30/2022 2:44 PM

Avoilaa on 10/30/2022

comment count 0

1103

Device: KeyMander 2

K2 app can't find device GE1337P2 Xbox series X

I am using a Samsung Note 20 Ultra with android 12 and when I get to the screen to connect my device nothing happens. I am able to see the GE1337P2 from my phone's bluetooth menu though. I have tried (...)

sarrion970 updated on 10/28/2022 4:45 PM

sarrion970 on 10/28/2022

comment count 4

1230

Device: KeyMander 2

Wired controller

I have a wired power a xbox controller when I plugged my keymander 2 in it didn’t turn on do I need a wireless controller?

J updated on 10/27/2022 9:43 AM

J on 10/27/2022

comment count 1

1022

Device: KeyMander 2

overwatch 2

Bonjour je voudrais savoir si l’adaptateur fonctionne sur overwatch 2 vue quand peut plus jouer à overwatch 1 merci

Ketosaure updated on 10/27/2022 7:09 AM

Ketosaure on 10/27/2022

comment count 0

1085

Device: KeyMander 2

Welcome,